Delivery Information:
We will of course despatch all orders as soon as possible however please allow for anything up to 14 days for delivery and up to 28 days during busy periods (i.e. summer holidays).
Deliveries will be made to the address you specify (at point of order) via Royal Mail, courier, or in some cases in person by ourselves depending on the size of your order and your location. No more than 2 re-delivery attempts will be made per order.
Returns Policy (for online sales only):
If you wish to return any item(s) for refund or exchange you can do so in person at our shop free of charge (recommended) within 14 days of receipt or you can arrange a courier/postal service if preferred at your own expense and risk. If returning item(s) via a third party please send us a message via our Contact page in the first instance giving your name, address, order number, item(s) you wish to return and the reason for return, whether you would like a refund or exchange and if an exchange is required, what item / size you would like to exchange for. Please also include these details within the parcel itself so we can link it to you and please get a proof of posting receipt. We cannot be held responsible for any items that fail to reach us.
If the replacement item is less expensive than the original item we will refund the difference. If it is more expensive you will be required to pay the difference.
Returned goods must be in their original condition and with labels still attached and returned within 14 days.
Returns made in person will be refunded (or exchanged) immediately where possible. Returns made via any other method will be refunded within 10 working days.
PLEASE NOTE: Orders for personalised items, such as Parklands and St. Michael’s PE kits (with printed initials), are excluded from this policy and can not be returned.
Your Cancellation Rights (for online sales only):
You can cancel your order and receive a full refund (including delivery charge if relevant) at any time (in writing only) from the point of order until 8 working days after receiving your order. Where an order has been received and is to be returned for refund you can do so in person at our shop free of charge (recommended) or you can arrange a courier / postal service if preferred at your own expense and risk.
If you would like to cancel your order please send us a message via our Contact page in the first instance giving your name, address and order number. If using a third party, i.e. Royal Mail, to return your cancelled order please also include these details within the parcel itself so we can link it to you and please ask for a proof of posting receipt and keep hold of it. We cannot be held responsible for any items that fail to reach us.
Where an order is cancelled all items within the order must be returned for refund.
Returned goods must be in their original condition and with labels still attached and returned within 14 days of cancellation.
Returns made in person will be refunded immediately where possible. Returns made via any other method will be refunded within 10 working days.
PLEASE NOTE: Orders for personalised items, such as Parklands and St. Michael’s PE kits (with printed initials), are excluded from this policy and can not be cancelled.
WEBSITE TERMS & CONDITIONS of www.jadauniforms.co.uk
(1) Introduction
These terms and conditions govern your use of our website; by using our website you accept these terms and condtions in full. If you disagree with any part of these terms and conditions, do not use our website.
(2) Intellectual Property Rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the websit and material on the website. Subject to the licence below, all our intellectual property rights are reserved.
(3) Licence to use website
You may view, download for caching purposes only, and print pages or other content from the website, provided that:
(a) You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
(b) You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;
(4) Limitations of Liability
The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date. We reserve the right to make any changes to the website, including the material and contents contained within, without notification.
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
(5) Restricted Access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.
We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
(6) Variation
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
(7) Entire Agreement
These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
(8) Law and Jurisdiction
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
(9) Our Contact Details
The full name of our company is JADA Embroidery & Print Ltd and our address is 213 Eaves Lane, Chorley, Lancs, PR6 0AG.You can contact us by email to jo@jadaonline.co.uk.
WEBSITE PRIVACY POLICY
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your visits to and use of this website;
(b) information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;
(2) Information about website visits
We may collect information about you computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.
We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send you cookies.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one].
(3) Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:
(a) improve your browsing experience by personalising the website;
(b) send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;
(c) send to you marketing communications relating to our business where you have specifically agreed to this, by post, email or similar technology (you can decline at any time if you no longer require marketing communications to be sent by emailing us at jo@jadaonline.co.uk;
(d) provide other companies with statistical information about our users – but this information will not be used to identify any individual user;
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
(4) Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk
Except as provided in this privacy policy, we will not provide your information to third parties.
(5) International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
If you are in the European Union, information which you provide may be transferred to countries (including the United States, Japan and other countries) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
(6) Security of your personal data
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password confidential. We will not ask you for your password.
(7) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.
(8) Your rights
You may instruct us to provide you with any personal information we hold about you.
You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email to jo@jadaonline.co.uk at any time.
(9) Third Party Websites
The website contains links to other websites. We are not responsible for the privacy policies of third party websites.
(10) Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to jo@jadaonline.co.uk or by post to JADA Embroidery & Print Ltd, 213 Eaves Lane, Chorley, Lancs, PR6 0AG.